Vodafone Epic FAIL

Vodafone’s global roaming isn’t global… >:(

yep it’s not.

So I was planning to blog about Vodafone and how awesome they are being the only Australian company to offer global roaming with Pre-Paid – alleviating the need to pay $29 a month for a plan when you can’t even use the credit (because it only applies to non-global roaming and you are out of the country).

Instead I am blogging about how crap they are.  Little did I realise – and no information on the website or at the shop led me to believe otherwise that Vodafone’s prepaid Global Roaming isn’t quite Global.  And it’s not like I hid the fact I wanted Global Roaming – I got the guy to set it up when I bought the SIM.

Japan and China are two countries for example that do not work on the pre-paid roaming (note this distinction ‘pre-paid roaming’ – Vodafone do NOT use that distinction anywhere…).  Hey that’s OK – who would want to go to China or Japan anyway…?   :-S

My next step while on the phone to Vodafone was to then find out if I can change my plan to one that offers truly global roaming.  Oh of course you have to go INTO A SHOP.  And it must be an AUSTRALIAN shop.  GEE maybe I DID that last week, trying to get everything set up like the good little traveller I am.

OMFG.  So I asked if I could log a complaint, which I did.  And they lady said they would call me to discuss it.

call me

on my vodafone

which does not work in China

wow

they really are smart

… NO CARRIER